Confidential — Prepared exclusively for TC Inc

Property law,
precisely delivered.
Around the clock.

A proposal from VibeCrafters to deploy Lex — an AI-ready legal concierge built on 2nth.ai — transforming TC Inc's client experience, matter intake, and referral pipeline with LuxProp.

Prepared by
VibeCrafters
Prepared for
TC Inc
Date
April 2026
Valid for
30 days
Property partner
LuxProp Agency
01 — Executive Summary

The opportunity,
plainly stated.

TC Inc has the expertise, the reputation, and the client base. What AI delivers is the ability to multiply the impact of that expertise — without multiplying the headcount.

Property law clients are under significant financial and emotional pressure during a transaction. They want to know where their matter stands — and they want to know now. Currently, that demand falls on paralegals and attorneys whose time is better spent on the complex work only they can do.

VibeCrafters proposes to deploy Lex — an AI legal concierge built on 2nth.ai — that handles client intake, status queries, document follow-up, and routine legal process questions 24 hours a day. When escalation is warranted, Lex hands off with full context. When a matter needs an attorney, the attorney sees a qualified, documented briefing — not a cold query.

Critically, this system is built to receive and action referrals from LuxProp's Lux AI — TC Inc's property partner. Every referral that Lux sends is received, intake-processed, and actioned by Lex before the client sends their first message. The closed-loop pipeline between LuxProp and TC Inc becomes a competitive advantage for both firms.

When both LuxProp and TC Inc operate AI-native platforms, the referral pipeline is entirely automated. A buyer enquires to LuxProp, is matched to a property, raises a legal question, is routed to TC Inc, and is fully intake-processed — all before a human touches the matter. That is the TC Inc difference.

02 — Who We Are

VibeCrafters
& 2nth.ai

The AI-native agency and the infrastructure platform that makes it possible.

VibeCrafters
Your agency partner

We manage the project end-to-end — training, build, integration, onboarding, and ongoing management. You don't need an in-house AI team. You need one contact at VibeCrafters. One-week launch.

2nth.ai
The platform

AI infrastructure built on Cloudflare's global edge. Lex responds in under 3 seconds from anywhere — Johannesburg, Dubai, Cape Town. Lex is trained specifically for property law, not generic.

Why not a generic legal chatbot?
Lex is trained for property law, specifically.

Off-the-shelf legal chatbots answer generic FAQs. Lex understands the South African conveyancing process, deeds office procedures, FICA requirements, bond cancellation timelines, and TC Inc's matter pipeline. It is trained on your firm's specific workflows and speaks as a member of your team — not as a generic AI assistant.

03 — Understanding TC Inc

What we observed
before drafting this.

TC Inc is a specialist property law firm with a focused practice — transfers, conveyancing, due diligence, and property-related legal services. That focus is your strength. It is also why an AI trained specifically on property law will be immediately effective, with none of the noise of a generalist platform.

Your client base expects premium service. Property buyers and sellers, particularly at the luxury end of the market where LuxProp operates, are accustomed to responsive, well-informed communication. Every delay or unclear response creates anxiety in a transaction that is already emotionally loaded.

Your referral relationship with LuxProp is a strategic asset. LuxProp serves a discerning market across UAE and Johannesburg. Every property transaction they close is a potential TC Inc matter. Automating the referral pipeline between the two firms multiplies the value of that relationship significantly.

The compound advantage: TC Inc with Lex, and LuxProp with Lux, creates a fully connected property acquisition journey — AI-handled from first enquiry to registered transfer. No other property + legal combination in South Africa offers this.

04 — The Proposed Solution

What we build
for TC Inc.

Four components. Fully operational in seven days.

Component 01
Lex — AI Legal Concierge

Trained on TC Inc's workflows, matter stages, FICA requirements, conveyancing process, fee structures, and team specialisations. Handles client intake, matter status queries, document reminders, routine process questions, and LuxProp referral reception. Available on WhatsApp and website. Escalates to attorneys with full context when required.

Component 02
LuxProp Referral Integration

When LuxProp's Lux identifies a legal need, it passes the client's brief — property, transaction type, legal query, buyer profile — to Lex before the client messages TC Inc. Lex opens the conversation with full context. No repetition. No cold intake. A warm, intelligent first impression.

Component 03
Matter Pipeline Intelligence

Real-time dashboard of all active matters across every stage. Documents outstanding, FICA status, deeds lodgement dates, registration tracking. Lex cross-references this data to provide accurate, stage-specific status updates to clients and estate agents 24/7 — without a paralegal call.

Component 04
Client Experience Channel

WhatsApp-first — because that is where property clients communicate. Every conversation logged, searchable, and available to the attorney responsible. Estate agents get a dedicated channel for deal updates. All communication consistent with TC Inc's professional brand. Escalation to a named attorney when the conversation warrants it.

05 — The LuxProp Pipeline

Two AI platforms.
One seamless journey.

The TC Inc–LuxProp partnership, automated end-to-end.

What LuxProp's Lux sends TC Inc
Client name and contact details
Property address and transaction value
Transaction type (sale, lease, off-plan)
Specific legal question raised
Buyer profile: cash / bonded / foreign buyer
LuxProp agent responsible
What Lex does with it
Opens intake file before client contacts TC Inc
Greets client with their property already referenced
Collects FICA checklist and outstanding documents
Assigns to the appropriate TC Inc attorney
Confirms registration back to LuxProp on completion
Handles all subsequent status queries autonomously

The closed loop: LuxProp buyer enquires → property matched → legal question raised → Lex receives referral → matter opened → transfer registered → LuxProp notified. Every step AI-assisted. Every party informed. Every deal protected.

06 — Investment

Choose your
entry point.

All prices in ZAR. Monthly rolling. No long-term contract required.

AI Client Concierge
Lex on WhatsApp + website. Client intake, status queries, document reminders.
R 2,800
per month
  • WhatsApp Business + AI concierge
  • Website chat integration
  • Client matter status queries
  • Document collection reminders
  • Routine process Q&A
  • Attorney escalation paths
  • Monthly performance report
Enquire
Full Stack AI Legal
Lex + LuxProp integration + matter pipeline dashboard + client intelligence.
R 7,500
per month
  • Everything in AI Client Concierge
  • LuxProp referral integration (live)
  • Matter pipeline dashboard
  • Estate agent query channel
  • FICA checklist automation
  • Document tracking and escalation
  • Priority support + strategy call
  • Quarterly AI training refresh
This is the one
AI Website
A rebuilt tcinc.co.za — edge-deployed, Lex-native, designed for discerning clients.
R 15,000
once-off
  • Full site redesign and build
  • Cloudflare edge deployment
  • Lex chat native (not widget)
  • Service pages per practice area
  • Team profiles and expertise pages
  • LuxProp partner page
  • Live within 7 days
Add to any plan
Recommended — Full Stack AI Legal + WebsiteTypeAmount
Full Stack AI Legal — Month 1MonthlyR 7,500
AI-Native WebsiteOnce-offR 15,000
Setup, training & onboardingIncluded
LuxProp integration buildIncluded
First month totalR 22,500
Monthly from Month 2R 7,500 / mo
07 — Implementation

From agreement
to live — one week.

Days 1–2
Discovery & Training
TC Inc workflow intake — matter stages, FICA requirements, fee structures, escalation paths, team specialisations. Lex trained on your conveyancing process. LuxProp referral payload format agreed and mapped.
Days 3–4
Build & Integration
WhatsApp Business activated. Website chat deployed. Matter pipeline dashboard connected. LuxProp referral API integrated and tested. Document collection automation configured. Attorney escalation alerts set up.
Day 5
Testing & Review
40+ test scenarios — client intake, status queries, LuxProp referrals, document reminders, edge cases. You review Lex's responses. We refine until Lex represents TC Inc precisely as you would.
Days 6–7
Go Live
Lex activated. Team briefed on dashboard, conversation monitoring, and escalation management. LuxProp notified of live integration. VibeCrafters monitors for 48 hours and resolves anything immediately.
Month 1+
Optimise
Monthly review of performance — queries handled, intake completion rates, LuxProp referral throughput, escalation patterns. Lex improves with each month. Matter process changes reflected within 24 hours of notification.
08 — Ownership

Your firm. Your data.
Our infrastructure.

TC Inc owns

All client conversations and matter data
Lex's training, persona and voice
Your WhatsApp number and history
The website and all content
Every client relationship
The LuxProp referral pipeline

VibeCrafters manages

AI infrastructure, uptime and performance
Lex training updates (process changes, new fee structures)
LuxProp referral API maintenance
Channel integrations and reliability
Monthly performance reporting
Security, data handling and compliance
09 — Common Questions

What TC Inc
typically asks.

Is this appropriate for a regulated legal firm?
Lex does not give legal advice. It handles administrative matters — status updates, document requests, intake — and routes substantive legal questions to a named attorney. The distinction is clear in every conversation. We work with you on the precise language to ensure compliance with your professional obligations.
How does Lex handle confidential client information?
All conversation data is stored in your dedicated instance — it is never shared across clients or used for training other systems. Data residency, access controls, and retention policies are configured according to your requirements. We provide a data processing addendum as part of the engagement.
What happens if Lex doesn't know the answer?
Lex is trained to say "I'll connect you with the right person" — and then do exactly that. It alerts the responsible attorney with the full conversation logged, so they see the complete context before they respond. No cold handoffs. The client always has a named attorney to speak to.
How does the LuxProp integration actually work?
LuxProp's Lux sends a structured data payload to TC Inc's Lex via a secure API when a legal trigger is identified in a client conversation. Lex receives the payload — client details, property, legal question — and opens the matter before the client contacts TC Inc. When the client messages, Lex opens with their brief already loaded.
Can Lex handle multiple matters simultaneously?
Yes. Lex is not a single conversation — it manages every active matter in parallel, providing individual, accurate status updates to each client. As matter volume grows, Lex scales with it. There is no per-matter or per-conversation cap.
10 — Next Steps

Begin with a private
demonstration.

Thirty minutes. Lex trained on a real matter type from your conveyancing practice. You run the conversation, you ask the hard questions. If it's right, you're live in a week.

hello@vibecrafters.com · No commitment required